Intel Corporation June 2005 to Present (Semiconductor and Computer Equipment Manufacturer) |
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Operations Manager, Intel Press (Feb 2006-March 2007) |
- Managed production of technical books from manuscript to finished book including prepress, illustrations, printing and distribution.
- Developed and implemented new processes and procedures to improve efficiency and lower cost.
- Redesigned and rebuild complete Intel Press Intranet including new branding, improved organization, and new content.
- Organized conversion of new and existing books to new Intel 3.0 branding.
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Field Training Manager (June 2005-Feb 2006) |
- Managed field training events with partner companies.
- Developed BKMs to improve inter-group communication, reduce errors and improve efficiency. Received award for contribution to 2005 Amplify program.
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SigmaTel Corporation March 2005 to Dec 2005 (Semiconductor Manufacturer) |
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Independent Contractor |
- Developed white paper on audio quality for internal guidance and training, external promotion, and development programs to improve audio performance.
- Co-authored a technology book on High Definition Audio including content, illustrations, and poster of detailed system diagram.
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Audio
Precision
April 1991 to Jan 2005 (Manufacturer of professional audio
test equipment) |
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VP
of Applications Engineering (2000-2004) |
- Established
liaison with key customers to assess their needs, determine how
to apply Audio Precision's products and resources to solve these
needs, and integrate their feedback into product development.
Sales increased with these customers after engagement.
- Designed,
wrote, and published technical and promotional material to promote
products and applications leading to increased sales. These included
web seminars, applications notes, technical white papers, and
magazine articles. See list with examples in supplemental documentation.
- Developed
special applications programs to enter new market opportunities.
See PC Audio Test and Harman speaker test program example in
work samples.
- Defined
and documented requirements for new product development. Comprehensive
report became the starting point and future reference document
for engineering planning.
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Director
of Publications and Web (1993-2002) |
- Editor,
content provider, and publisher of AUDIO.TST, a 12-page,
quarterly newsletter.
- Developed
technical publications including User Manuals, Application Notes,
Technical Product Data Sheets, white papers, manufacturing documentation, supplementary
customer documentation.
- Created
and managed corporate web site including generation of all content
- Created
and managed corporate intranet to serve as an information source
for engineers and other employees. Trained several staff as contributors.
Site is now the primary information exchange for all company communication.
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Director
of Product Development (1994-1998) |
- Successfully
coordinated and managed engineering development for several new
products.
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Managed and
monitored project schedule and fostered
regular and continuous interdepartmental communication for improved
efficiency.
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Coordinated market requirements, engineering constraints, manufacturing
needs, and schedule limitations for optimal results.
- Detail-oriented
management to insure successful on-time completion of
customer documentation, product packaging, and product launch.
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Director
of Technical Support (1991-1995) |
- Managed
and grew technical support team.
- Setup
and managed Customer Training Program, an effective hands-on 2
to 4-day classroom program highly praised by attendees.
- Developing
special applications programs to apply existing products to satisfy
particular customer needs. Published associated documentation.
(See TechNotes in supplemental documentation.)
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Amber
Electro Design Inc. April
1974 to Dec 1990 (Manufacturer of professional audio test
equipment) |
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Founder
and President. |
- Managed
company growth from startup to $3M size including administrative,
financial, engineering, manufacturing, and marketing. Developed
initial products completely, conceived all subsequent products
and managed their development. Developed and managed sales network.
Produced all sales literature, managed trade show participation.
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Education:
3-years towards B.Sc. Honors Physics, Loyola University, Montreal, Canada
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